Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect:

• Name

• Email address

• Phone number

• Profile photo

• Gender (optional)

• Date of birth

• Languages spoken

• Assistance needed/offered

1.2 Travel Information

• Departure and arrival airports

• Travel dates & times

• Preferences and assistance details

• Travel segments and itineraries

1.3 Verification & Payment

For paid services:

• Card/bank verification details

• Transaction history

• Billing information

(Payments are processed securely through third-party payment providers. We do not store full card numbers.)

1.4 Automatic Data Collection

When you use the app:

• Device information

• IP address

• App usage data

• Location data (only if you grant permission)

• Cookies (website only)

2. How We Use Your Information

We use your information to:

• Create and manage your Travel Tango account

• Match users based on itineraries & preferences

• Facilitate free and paid assistance plans

• Enable secure communication between matched users

• Provide payment processing and verification

• Improve app functionality and user experience

• Detect fraud or suspicious activity

• Offer customer support

• Send notifications, updates, and alerts

• Enhance safety and emergency features

3. Sharing Your Information

We may share your information with:

• Matched users (limited to profile and travel info)

• Payment processors

• Verification services

• Customer support tools

• Analytics providers

• Law enforcement (only when legally required)

We never sell your personal information to third parties.

4. Data Storage & Security

We implement strong safeguards to protect your data:

• Encrypted storage

• Secure server infrastructure

• Strict access controls

• Compliance with GDPR/CCPA principles

No system is 100% secure, but we take all reasonable steps to protect your information.

5. Your Rights

Depending on your region, you may have rights to:

• Access your data

• Correct inaccurate data

• Request deletion

• Download your information

• Withdraw consent

• Disable cookies

• Restrict certain processing

Contact us at support@z2ventures.ai

6. Children’s Privacy

Travel Tango is not intended for users under 13.
We do not knowingly collect information from children.

7. Links to Third-Party Services

The app may include links to:

• Maps services

• Payment gateways

• External websites

We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on the website and app.

9. Contact Us

For questions or concerns:

support@z2ventures.ai
https://traveltango.ai/